Distributor
Migo
Sales Manager: Emi Yamane
Contact Us
Migo
Email: info@migo.jp
Shipping And Handling Fees (International Shipments)
We charge customers for shipping and handling fees corresponding on the destination, book title, and method of shipping.
Shipping(International Shipments)
Migo distributes from Japan
Orders are nomally dispatched within 7 working days after confirmation of purchase.
Consumption Tax
Consumption tax is applied to purchases shipped to addresses within Japan. All wares and services are subject to a consumption tax of 10%.
Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@migo.jp.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, like ordered products (such as poster frame). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Payment Methods (International Shipments)
The external link STORES supports PAYPAL and payment by credit card which is issued in Japan.
Credit card payments using STRIPE are also supported. Please contact us if you prefere to pay via Stripe.
Stripe accept credit card such as: Visa / American Express / MasterCard / JCB / Diners.
Use of Texts and Images
Unauthorized use or replication of the images, texts, and photographs found on this website is prohibited by law.